SUNGJIN Industry Co. places great importance on the protection of your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through SUNGJIN Industry’s Privacy Policy, we inform you of how the personal information you provide is used and what measures are taken to protect your personal information.
■ Items of Personal Information Collected and Collection Method
The Company collects the following personal information for membership registration, consultation, service application, etc.
- 1) Items Collected: Name, Contact Number
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2) Method of Collection: Company website
Retention and Use Period of Personal Information:
In principle, the user’s personal information is destroyed without delay once the purpose of collection and use has been achieved.
However, according to internal Company policies, the Company may retain the company name, customer name, email address, phone number, and other optional items for one (1) year in order to provide smooth services.
If it is necessary to preserve information in accordance with applicable laws and regulations, such information will be retained for a certain period.
■ Records Related to Consumer Complaints or Dispute Resolution
Records may be retained in accordance with the Act on Consumer Protection in Electronic Commerce, including:
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* Records of identity verification (6 months)
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* Records of visits (3 months)
Procedure and Method of Destruction of Personal Information
The Company, in principle, destroys personal information without delay after the purpose of collection and use has been achieved.
The procedures and methods are as follows:
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Destruction Procedure:
Information entered by users for membership registration, etc. is transferred to a separate database (or a separate file cabinet in the case of paper documents) after the purpose has been achieved, stored for a certain period according to internal policies and relevant laws (refer to the retention and use period), and then destroyed.
Personal information transferred to a separate database will not be used for any purpose other than retention unless required by law.
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Destruction Method:
Personal information stored in electronic file form is deleted using technical methods that make the records irrecoverable.
Personal information printed on paper is destroyed by shredding or incineration.
Rights of Users and Legal Representatives:
Users and legal representatives may at any time access or correct their registered personal information, or the personal information of children under the age of 14, and may also request membership withdrawal.
■ Matters Regarding the Operation of Cookies
The Company operates devices that automatically collect personal information, such as cookies, which store and retrieve user information.
Cookies are small text files sent by the server operating the website to the user’s browser and stored on the hard disk of the user’s computer.
The Company uses cookies for the following purposes:
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- Analyzing access frequency and visit duration of members and non-members
- Identifying user preferences and areas of interest
- Tracking user activity
- Measuring participation in events and number of visits
- Providing targeted marketing and personalized services
Users have the option to accept or refuse cookie installation.
Therefore, users may configure their web browser settings to:
- Allow all cookies
- Confirm each time a cookie is saved
- Reject all cookies
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How to Refuse Cookie Settings:
Users may refuse cookie settings by selecting options in their web browser.
Example (Internet Explorer):
Tools > Internet Options > Privacy
However, refusing cookies may cause difficulties in providing services.
■ Personal Information Manager and Contact Information
The Company designates the following department and personal information manager to protect customer personal information and handle complaints related to personal information.
■ Retention and Use Period of Personal Information (Legal Retention)
In principle, personal information is destroyed without delay once the purpose of collection and use has been achieved.
However, if retention is required by relevant laws, the Company retains member information for the periods specified below.
- Items Retained: Name, Login ID, Home Phone Number, Mobile Phone Number, Service Usage Records, Payment Records
- Basis for Retention: Act on the Use and Protection of Credit Information
- Retention Period: 3 years
Records related to:
- Contract or subscription withdrawal: 3 years (Act on Consumer Protection in Electronic Commerce)
- Payment and supply of goods: 3 years (Act on Consumer Protection in Electronic Commerce)
- Consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce)
- Collection/processing/use of credit information: 3 years (Act on the Use and Protection of Credit Information)
The Company destroys the relevant information without delay without exception once the purpose has been achieved.
■ Personal Information Complaint Handling Service
The Company has designated the following personal information manager to protect personal information and handle complaints.
- Personal Information Manager: Assistant Manager Shin Geon-ho
- Telephone: 051-304-1101
- Email: sungjin8441@bestsungjin.co.kr
Users may report any personal information protection-related complaints arising from the use of the Company’s services to the personal information manager or the responsible department.
The Company will provide prompt and sufficient responses to reported matters.
■ Contact Information for Reporting Personal Information Infringement
If you require reporting or consultation regarding personal information infringement, please contact the following organizations:
- 1.Personal Dispute Mediation Committee (www.1336.or.kr/1336)
- 2.Information Protection Mark Certification (www.eprivacy.or.kr/02-580-0533)
- 3.Supreme Prosecutors’ Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
- 4.National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)